Provide jaw-dropping customer service. Many businesses offer an above-average level of customer service. Their employees smile, they respond quickly when customers ask a question, and they seem to care about… read more →
A Power Group is one of the ways we structure ourselves to make our efforts most productive. A Power Group is a group of members from related professions that work… read more →
Grande Lum’s “The Icon Value Diamond Model” can help us improve the way we negotiate. There are probably thousands of models for successful negotiating but today we looked at Grande… read more →
Tim Hughes and Matt Reynolds wrote “Social Selling: Techniques to Influence Buyers and Changemakers in 2016*.
In this book there are five tips to think about to develop a social selling strategy in our businesses.
In a Survey of 700+ B2B Buyers responsible for $3.1 billion in annual purchases, the Rain Group identified the following Top 7 Attributes Separating Winners from Second-place Finishers. Educated me… read more →